World’s richest man uses OTS scorecards and “walks” to manage his Whole Foods workers

A recent report on the Jeffrey Preston Bezos' supermarket chain reminded me of when the owner of our newspapers hired an MBA efficiency expert, who had to justify his too high pay. Until then, middle management had perks - use of a shore home for a week, annual merit raises, partnering of budget preparation. Soon, … Continue reading World’s richest man uses OTS scorecards and “walks” to manage his Whole Foods workers